Making candy bouquets for the past 16 years makes our candy gift bouquets some of the best online. Because we are professional candy bouquet designers, you will notice the difference in quality and design in our candy baskets. Our candy floral arrangement designs are original from concept to completion. Every candy arrangement that leaves our facility is handmade and skillfully designed to resemble a fresh floral arrangement.
*HOW LONG WILL IT TAKE FOR MY CANDY BOUQUET TO ARRIVE? "ESTIMATED shipping days"
*SUBSTITUTIONS WILL BE MADE for CHOCOLATE ITEMS BEING SHIPPED TO WARM CLIMATES*. Please call us at 630-582-4438 with any questions.
****2/11/2012 NOTICE - orders placed today and after WILL NOT ARRIVE IN TIME FOR VALENTINE‘S DAY**** As of today 2/11/2012 we can no longer guarantee arrival before Valentine‘s Day. Please be advised, no credits will be issued for late Valentine’s Day shipments.
PRIVACY AND SHIPPING POLICIES
PRIVACY POLICY
SENDCANDYFLOWERS.com, is owned and operated by Candy In Bloom located at 142 E. Lake St. in Bloomingdale, Illinois. Our privacy policy is simple. Once an order is placed, we collect your email address for the purpose of processing your order and to send occasional promotional emails directly from us. You may unsubscribe from these emails at any time if you do not wish to receive special promotions and we will remove you from our mailing list. We will not sell your information to any other party. Our customer's privacy is of the utmost importance to us and we treat your information with the highest regard to insure your privacy. We do not believe in spamming and again, if you do not wish to receive any emails from us, you may unsubscribe from an email that is sent at anytime.
We will not sell
your phone number to any other party. We ask for your home phone, business phone
or cell phone for the sole purpose of contacting you with any questions that
may arise while processing your order. We ask for the phone number of the recipient
only for delivery purposes.
SHIPPING INFORMATION
*NEW PRODUCT INFORMATION* To offer our customers the best variety in high quality gift giving options, we now have two locations from which products are shipped.
ALL Candy Bouquets and some Gift Baskets originate in Illinois. Other Gift Baskets are shipped from Colorado. When placing your order please take note where your gift is shipping from to best determine your gifts estimated arrival date.
For Estimated UPS GROUND Delivery Times From ILLINOIS click link "UPS MAP". Delivery times are NOT a guarantee, but an estimate. No shipments are sent out on Saturday or Sundays and therefore, are not included in shipping days.
For Estimated Delivery Times From COLORADO click link "UPS MAP". Delivery times are NOT a guarantee, but an estimate. No shipments are sent out on Saturday or Sundays and therefore, are not included in shipping days.
DAMAGED PACKAGES
Please contact customer service at 1-800-582-8302 within 3 business days
of receipt of a damaged package. You MUST retain ALL original packaging for
claim filing purposes.
HOSPITAL DELIVERIES
WE DO NOT SUGGEST SHIPPING YOUR GIFT DIRECTLY TO THE HOSPITAL. Many times patients are released before the gift arrives and there are extra shipping costs involved which you will be responsible for if the gift has to be rerouted. Many hospitals will not forward the gift to the patient and they require that someone in the family pick up the gift at the hospital. If you still wish to send a gift to a patient in the hospital, WE CANNOT BE RESPONSIBLE FOR THE GIFT AND WILL NOT ISSUE CREDIT IF A GIFT IS NOT RECEIVED.
For local hospital deliveries in Cook and DuPage counties of Illinois we can do hand deliveries. However, you MUST be certain the patient will still be in the hospital. Again, we cannot be responsible if a patient is released. Your gift may have to be redelivered to a patients house with an added delivery charge.
If you have any questions regarding hospital deliveries, you may call us at 1-800-582-8302.
.
DELIVERY OF CHCOLATE DURING SUMMER MONTHS OUTSIDE OF OUR LOCAL DELIVERY
AREA:
Most of our bouquets contain chocolate and during the summer months are
susceptible to heat damage. We therefore cannot ship certain chocolates via
UPS during the summer months. We will substitute other candies like M&M,
Payday Bars, Skittles and other heat safe candies in place of our standard chocolate
bar arrangements.
DELIVERY OF CHOCOLATE WITHIN OUR LOCAL DELIVERY AREA:
Within our local Chicagoland delivery area (mostly Cook and DuPage counties)
we can ship chocolate via our local delivery service. Please call our store
at 1-800-582-8302 for local delivery towns.
SHIPPING
We will make every effort to have your package arrive on your specified
day. However due to circumstances beyond our control, we cannot guarantee that
a package will arrive on a specific date unless you choose a UPS air shipment
option such as Next Day, 2nd Day or 3 Day Select. Rural areas may require additional
time.Please also be aware when placing an order to ship via air that Saturday and Sunday are NOT counted as shipping days. (i.e. If your order is placed on Friday after our UPS pick up and you choose next day air. Your package will not ship until Monday and not arrive until Tuesday.
Please use extra care in entering the “ship to” address. Incorrect addresses result in added charges by our local delivery service and UPS. These charges will be passed on to the customer if we are given an incorrect delivery address.
We cannot be responsible for deliveries for which we are given a wrong address or zip code. You will be billed for the full amount of your order if your package is undeliverable due to address error.
In rare instances, some items may have a surcharge due to their unusually large size or weight.
We are not able to ship to P.O. Boxes.
UPS DELIVERY SCHEDULE
For Estimated UPS GROUND Delivery Times From ILLINOIS click link "UPS MAP". Delivery times are NOT a guarantee, but an estimate. No shipments are sent out on Saturday or Sundays and therefore, are not included in shipping days.
For Estimated Delivery Times From COLORADO click link "UPS MAP". Delivery times are NOT a guarantee, but an estimate. No shipments are sent out on Saturday or Sundays and therefore, are not included in shipping days.
UPS will leave the package if no one is home and a signature is not required.
OTHER IMPORTANT DELIVERY INFORMATION:
Deliveries can be made only within the continental United States
Why Delays May Occur
Please understand that delays may occur due to:
Weather
Availability
Holiday season rush
Rural area constraints
No response by the recipient
Wrong address or zip code
Invalid delivery date
And other conditions beyond our control
LOCAL DELIVERIES:
Orders being hand delivered within our local delivery area take at least 24 hours to process and may not be delivered for 1 to 2 business days. We will make every effort to have your pacakge arrive on time, however, we cannot guarentee a specific delivery date. Please call our store at 1-800-582-8302 for more accurate information.(Please call for local delivery towns. Mostly Cook and
DuPage Counties)
If your package is not deliverable by our local service we will ship your package via UPS or in some instances USPS.
Orders placed before 3pm EASTERN time shipping outside our local delivery area usually ship via UPS that day.
WHEN DO WE DELIVER LOCAL DELIVERIES?
We deliver locally (mostly, Cook and DuPage Counties in Illinois) Monday
through Saturday. Orders being hand delivered within our local delivery area take at least 24 hours to process and may not be delivered for 1 to 2 business days. We will make every effort to have your pacakge arrive on time, however, we cannot guarentee a specific delivery date. Please call our store at 1-800-582-8302 for more accurate information.
SATURDAY AND SUNDAY DELIVERIES
Saturday deliveries are only available within our local delivery area. We
do not deliver on Sundays. (Sunday delivery exceptions may occur during high
volume holiday seasons)
SPECIFIED DELIVERY TIMES
We are sorry, but we cannot guarantee a specific time a package will arrive.
Delivery times are determined by our delivery service and are out of our control.
STORE PICK UP
If you would like to pick up your order at our store. Please call us at 1-800-582-8302 to let us know when you would like to pick up your Candy Bouquet or Cookie Bouquet.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
*Website Disclaimer*Depending on availability candy of equal or greater value may be substituted for candy shown. During warm weather other candy will be substituted for chocolate items.
SendCandyFlowers.com creating original candy bouquets, candy grams and gift baskets for over 16 years is owned and operated by: Candy In Bloom, Lombard, IL 60148 Phone: 630-582-4438 Copyright © 2001 Candy in Bloom - Lombard, Illinois
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